Last updated: September 30, 2026
30-day returns
You can return most items within 30 days of delivery for a refund, as long as they are unused, in their original packaging and with all accessories.
How to start a return
Email info@rapidsolutions.shop or WhatsApp +1 312 358 0611 with your order number and the item you want to return. We’ll reply with return instructions within 1 business day.
Refunds
Once we receive and inspect your return, we refund the original payment method within 5–7 business days. Original shipping charges are not refundable. Return shipping is paid by the customer unless the item arrived damaged or defective.
Damaged or defective items
If an item arrives damaged or stops working because of a manufacturing defect, contact us within 30 days and we will replace or refund it, including shipping costs.
1-year limited warranty
All products carry a 1-year limited warranty against manufacturing defects from the date of delivery. The warranty does not cover accidental damage, misuse or normal wear.